COVID-19 Update: How We Are Serving and Protecting Our Clients

Articles Posted in COVID-19

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Hey Ontario Government. Want to open up again for business? Want to be a Government that’s “For the People“?

Heed these words of first hand experience from one of your COVID-19 Testing Centres and learn.

For starters: I’m a personal injury lawyer. I’m lucky to have my own practice; call my own shots and set my own schedule. My “boss” are my clients. I don’t have to punch a clock or report to a manager if I have to take time off work. I have a team of lawyers and clerks to help serve our clients. That makes me very lucky. I appreciate that most people don’t have the same luxury or flexibility in setting their own schedules or getting help.

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In my view, the simplest answer to this issue is, “It’s 2020”. We no longer record evidence using quill and ink. In fact, we apparently do not even teach children to use cursive writing in all schools anymore. We now have the technological ability to communicate remotely effectively. Using it is more efficient and far less costly than personal attendance. We should not be going back.

-The Honourable Justice F.L. Meyers

Arconti v. Smith, 2020 ONSC 2782

During the COVID pandemic, personal injury lawyers, insurance adjusters and defence lawyers have claimed to have adapted.

We claim to have embraced e-discoveries, video conferencing, virtual mediations and settlement conferences because we have to. If we don’t embrace the technology, then business doesn’t get done.

It means a Plaintiff’s case can’t be pushed forward.

It means that an insurance defence lawyer cannot bill.

It means that an insurance company cannot clear another file off their desk to set targets and make quarterly economic reports for their stakeholders.

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As a personal injury lawyer, I don’t profess to be a medical expert. I certainly don’t have all of the answers to your medical questions, tech questions or political questions. As a personal injury lawyer, I like to stay in my lane of personal injury law and insurance related questions. When people have a problem in these spheres, they tend to reach out to me and my law firm Goldfinger Injury Lawyers.

Once upon a time; in order to get your opinion out in to the world, it needed to be broadcast in the traditional news media, or to your friends verbally.

Social media has given us all platforms to speak our own versions of the truth and spread our own beliefs to thousands in one simple click. Those beliefs may be fact, or fiction. But they are your truths (or mistruths) nonetheless. There is no fact checking or editor to vet your comments before they are broadcast in to the world. All you have to do is simply click a button and your opinions are broadcast to the world.

The global pandemic we are all dealing with in our own ways has reinforced the fact that we are all in this together. And being “together” means that we all, or the majority has to be on the same page when it comes to dealing with the pandemic.

What has been highlighted by COVID is that so few of us are on the same page. The amount of information, misinformation and outright lies circulating on the internet is rather upsetting.

But it’s not just the internet where we see this departure of shared values and beliefs. We see it everyday.

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