I had tell 3 different people today that our law firm couldn't help them. I hate telling people that we can't help, but it happens sometimes.
The reason we couldn't help was the same in each case. Every single caller; all from different parts of Ontario, had been involved in an accident of some kind. And every single caller had waited too long to either investigate their claim, or had waited passed a limitation period.
While I like to think that our office is excellent and can work miracles, we can't go back in time to collect critical data, witness statements, photographs of the icy patch where you fell, surveillance footage which has been destroyed, or change the law with respect to how limitation periods and notice provisions work. I wish I had a time machine. But I don't. And without a time machine to remedy mistakes which had been made long ago (namely waiting too long to do anything), there was not much that the lawyers at my office could do to assist these people.
One of the most common things which I hear from injured accident victims in non car crash cases has to deal with surveillance. People always tell me that the cameras were on, and surely they must have caught my slip and fall accident on camera.