COVID-19 Update: How We Are Serving and Protecting Our Clients

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Recently I watched the Netflix Docuseries Jeffrey Epstein: Filthy Rich. It was a disturbing watch which made me feel a lot of emotions. Anger, shock, sadness, grief, rage, and some more anger to name a few emotions.

It was an interesting watch which I highly recommend it. I certainly understand if it’s not up someone’s alley because it deals with very sensitive and disturbing matters. But these are the sort of things which personal injury lawyers who deal with sexual assault, sexual abuse and trafficking claims see regularly.

If you aren’t familiar with the Jeffrey Epstein cases, his history, his wealth, power and influence, I recommend that you do your own research; or watch the docuseries.

A few notes from the series which are important for people to understand and victims of sexual abuse with potential claims to understand.

  1. It’s really hard for victims of sexual assault, sexual abuse and human trafficking to confront their accuser and report what they’ve been through to the authorities. It takes a lot of strength, courage and confidence to do so. And just because a victim does step forward, does not necessary mean that s/he will be believed, or that the authorities will take the complaint seriously. In the Docuseries, we saw a first two survivor sisters who reported Mr. Epstein to the FBI early on after a series of alleged sexual assaults on his New Mexico ranch. It would appear that the FBI did not do very much with these accusations until years later when more victims stepped forward. In that period of time, Mr. Epstein was left unchecked. Had the authorities properly investigated the allegations, his behaviours may have been curtailed much earlier on.
  2. There is power in numbers. Many victims of Mr. Epstein stepped forward to share their stories with authorities after word got out that he was being investigated. This helped the authorities build their case against Mr. Epstein, and gave the survivors confidence that they were not alone in this. It appeared that they did not have as much confidence to step forward beforehand given Mr. Epstein’s wealth, power and influence.

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It’s amazing to me how many people don’t know what to do after they’ve been involved in a car accident in Ontario.

Before you call a personal injury lawyer and we get into all the legal mumbo jumbo; there are a few basic and common sense steps which you will need to take to lay the foundation of a case.

  1. Report the accident to the Police.
  2. Get the medical attention you need.
  3. Steps #1 and #2 are so easy and can be taken care of by way of one single call to 911. The 911 operator can dispatch police, ambulance and the fire department if necessary.
  4. If the police won’t attend at the accident scene, then attend your local collision reporting centre
  5. If the ambulance doesn’t attend at the scene because you have refused it; then seek medical attention at your local emergency department, walk in clinic or family doctor.
  6. Get the name, contact information and insurance information of the other driver. Don’t let the other drive leave the scene without getting that information.

There is a very strong chance that your personal injury case will fail if you don’t report the accident to the police or don’t get medical attention for your injuries.

A Court will NOT accept your evidence that you were in pain if you don’t seek out medical attention. Your pain needs to be documented. Seeing a doctor and getting medical attention is the way to best document your pain for your personal injury case. The Court will draw a NEGATIVE inference by your failure to seek out prompt and regular medical attention. The Court will draw the conclusion that you are NOT injured; or your injuries are NOT serious because you have not sought out medical attention for your injuries. They will draw the inference that your injuries are either NOT serious or simply a fabrication so that you can claim compensation.

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When most people think about lawyers, they think about fancy offices, fancy suits, and very expensive hourly rates. It can all be very intimidating.

When I first started practicing law, I worked in the downtown Toronto core on Bay Street. Bay Street is synonymous with big banks, big finance and the big law firms which represent those large institutions.

What was really odd was that the law firm I used to practice act acted for neither the large banks, or large commercial entities. We acted for seriously injured and disabled people; many of whom did not live in the City of Toronto and if they did rarely ventured into the downtown core. Having our clients come into the office was a chore. They were scared of venturing to downtown Toronto; even if it was to meet with their own personal injury lawyer.

The law firm was accessible on the subway or streetcar, but there was no easily accessible parking which didn’t require a 5+ minute walk through an underground maze (The Path System). And once you got off the TTC, people often got lost. Navagating the elevator bank was also an experience in and of itself. Odd floors servicing certain levels on one side; even floors servicing other levels on another side. If you weren’t there everyday, or weren’t familiar with all of the commotion; it was an intimidating and scary sight.

Keep in mind that the bulk of our law firm’s work at that time was devoted to Plaintiff side personal injury law. Our clients had very real and very visible disabilities (wheelchairs, walkers, crutches, canes, casts) or invisible disabilities (anxiety, depression, suicidal ideations, chronic pain). Things weren’t easy for our clients simply getting to our law firm and that didn’t sit right with me. Seeing your own personal injury lawyer shouldn’t be a chore or an anxiety inducing event.

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Recently I read a very troubling decision from the License Appeals Tribunal (Travis v. Aviva Insurance Company, 2021 CanLii 120883 ON LAT)

This case is about a first responder firefighter, who heroically responded to the North York Van Attack which took place on April 23, 2018. You may recall that on April 23, 2018 Alek Minassian rented a van and deliberately rode down Yonge Street between Sheppard Ave. and Finch Ave along to pedestrian sidewalk and road and deliberately killed and injured innocent people.

This case hit very close to home. On the date of the attack Goldfinger Injury Lawyers Office was located at 45 Sheppard Avenue West, at Yonge Street in North York.

Myself, our personal injury lawyers and staff walked along the Yonge Street every day to get to the post office, to send couriers, for large copies, for dry-cleaning, for food, to take the TTC or just to get some fresh air. That stretch of Yonge Street was our daily route for pretty much everything outside. It could have been any one of us.

Reading this decision I had a pretty clear picture of the volume of pedestrian traffic and the route which the Van took.

In this case the first responder made a claim for accident benefits. That means that he made a claim through car insurance to get benefits like an income replacement benefit; an attendant care benefit, or benefits for psychological counselling or social work. Unfortunately, the accident claim was denied.

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Winter is coming?

Winter is here?

Winter never left?

Either way you cut it; it’s getting cold outside. And with colder weather comes snow and ice. Snow and ice mean dangerous driving conditions along with slip and fall walking hazards.

The focus of this edition of the Toronto Injury Lawyer Blog will be on winter time slip and falls in Ontario.

What’s changed for slip and fall cases in Ontario?

In December 2020, without any consultation, the Ontario Provincial Government introduced the Occupiers’ Liability Amendment Act

The Occupiers’ Liability Amendment Act provides for a new 60 day notice period for slip and fall cases involving snow and ice:

Notice period — injury from snow, ice

6.1 (1) No action shall be brought for the recovery of damages for personal injury caused by snow or ice against a person or persons listed in subsection (2) unless, within 60 days after the occurrence of the injury, written notice of the claim, including the date, time and location of the occurrence, has been personally served on or sent by registered mail to at least one person listed in subsection (2).

Not only does a Plaintiff have to give notice of his/her claim within 60 days; but the notice must either be served personally or sent by registered mail to:

1. The occupier of the premises and;

2. The independent contractor(s) employed by the occupier to remove snow or ice on the premises during the relevant period in which the injury occurred.

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Everyone wants a deal. Bargain hunters looking for deep discounts should look no further than Ontario’s Car Accident System. That’s not to say that purchasing car insurance is cheap. It’s to suggest that car insurers get deep discounts when defending a car accident case. In fact for each case that’s started a car insurance company receives around a $40,000 discount; give or take.

Why would you think about car accidents as a commodity. It’s not like a car accident is a product to be sold and worn like a brand new jacket, a sweater or a pair of pants you’ve just purchased off the sale rack.

But perhaps we should look at car accident cases more as a commodity so that we can better understand how insurers save big bucks on each and every car accident case in Ontario.

The way the laws for car accident cases are set up in Ontario is unfair. Those laws provide more protections to the at fault driver, than they do the injured Plaintiff.

For starters, the injured Plaintiff’s injuries (regardless of fault), must meet a medico-legal test or threshold. If the test is not met, then the injured Plaintiff receives zero dollars for his/her pain and suffering.

If the injuries are not deemed by the Judge to present both a “serious and permanent impairment of an important bodily function“, then the Plaintiff won’t be entitled to general damages for their pain and suffering. That means that regardless of fault; meaning the at fault driver could have been drunk, smoking drugs and on his/her cell phone; if the injuries don’t meet that medico-legal test; then the Plaintiff’s claim for pain and suffering will fail.

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Some injuries are visible to the naked eye. Someone in a wheelchair with a broken limb. A bandage. A crutch. A walker. A cast or a cane. All of these things are plainly visible and send a strong message to the world that a person is hurt, injured and not at their best. These sort of visible injuries are easy to understand, plainly visible to people from all walks of life and from  diverse backgrounds. It doesn’t take a medical expert or a skilled personal injury lawyer to help a judge and jury understand that we have an injured party involved in the case at hand.

In contrast, the vast majority of injuries are invisible to the naked eye. You cannot see chronic pain. You cannot see fibromyalgia. You cannot see anxiety, depression, post traumatic stress disorder, suicidal ideation, or plain misery. Perhaps you can see an unhappy look on one’s face. But simply because someone appears to be unhappy does not necessarily mean that they are suffering from a serious personal injury or disability. Perhaps they are just having a bad day.

The purpose of this edition of the Toronto Injury Lawyer Blog is to focus on those invisible injuries which insurers love to deny, discount and minimize. In particular, we will focus on fibromyalgia and depression which often go hand in hand. And which are two injuries/disabilities which both auto insurers and long term disability insurers love to deny and discount.

If you are suffering from fibromyalgia or depression, don’t lose hope or give up! Stay strong. There is light at the end of the tunnel. Your injuries and disabilities are legitimate despite what the insurance company and their hired gun doctors might say. The insurance company wants you to become reclusive so that you don’t commence an action to get the compensation you deserve. If you do nothing, you will get nothing and the insurance company will win. But if you have the strength and courage to take the first step and to reach out to a personal injury lawyer; you are taking a step in the right direction. Don’t give up. Don’t lose hope.

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Cases are built upon evidence.

Lawyers will try to highlight certain pieces of evidence in order to better suit, or to create a narrative which suits their client’s best interests.

It’s up to a Judge or a Jury to sift through the evidence in order to determine where the truth.

While lawyers can spin evidence any way they want, there are sometimes objective facts which simply cannot be spun.

With today’s instalment of the Toronto Injury Lawyer Blog, we will try to highlight hurdles which our personal injury lawyers have seen in long term disability cases. Sometimes these hurdles can be cleared. Other times, these hurdles cannot be overcome and really hurt a long term disability case.

Long Term Disability Hurdle #1: The Plaintiff as returned to work. There is nothing wrong with returning to work, so long as you tell your lawyer and don’t hide it. In fact, the Plaintiff has a legal obligation to mitigate his/her damages, which means trying to return to work. We tell our clients that there’s nothing better for a case than a failed return to work attempt. It shows that the Plaintiff tried to mitigate his/her damages by attempting to return to work and that the return to work failed because their injury/disability is bonafide and very serious. If a Plaintiff does not attempt to return to work, the insurer will certainly question why not. If there are notes in the doctor’s records which suggest that a return to work is possible yet was not attempted; the insurer will insist that the Plaintiff has not even attempted to mitigate despite a doctor suggesting that a return to work is possible. Not trying to return to work can delegitimize a Plaintiff’s injury or disability (if a return to work is on the table). If a Plaintiff returns to work without telling their lawyer, or is working under the table for cash it looks like the Plaintiff is trying to pull a fast one on the insurer. This will be frowned upon. This is why it’s so important to have good communication with your personal injury lawyer and fill him/her in on the significant changes in your lifestyle or health. You both want to be on the same page. If your lawyer is advocating for your disability into the future, yet you returned to work months ago; it’s not a good look for your long term disability case.

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Halloween Trick Or Treating is fun, family friendly and exciting.

But when you take a step back and really examine what Halloween Trick or Treating really entails, it would make any parent cringe.

Knocking on the doors of strangers? Check.

Accepting candies from strangers? Check.

Running door to door at night in poorly visible costumes (while wearing masks with poor visibility)? Check.

All this while on a sugar high adrenaline rush fueled by chocolate and candy? Yup!

On any other night, you would strictly forbid your children from doing any of the above. But on Halloween, it’s all good.

Halloween should be fun, kinda spooky and totally safe. So let’s keep it that way.

The purpose of this year’s Halloween instalment of the Toronto Injury Lawyer Blog is to impart you the parents with some reminders and safety tips. Most of these tips you may already know; or may have forgotten. Nonetheless, it’s a good reminder or tool to keep your kids safe over Halloween.

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It’s really hard to say “no” to free money. This is particularly true when times are tough.

The COVID Pandemic has caused many industries to crumble; and in turn, many people to go months and months without pay.

Restaurants, tourism, retail, hospitality, events, personal care and personal service industries all come to mind. Many people have adapted and pivoted to earn a living. But many others have not and continue to experience hard times.

The Canada Emergency Response Benefit (CERB) was designed to provide financial support to employed and self-employed Canadians who were directly affected by COVID-19.

The means that you would have needed to be gainfully employed to qualify for the CERB.

For some accident victims and disability claimants, qualifying and claiming the CERB presents a contradiction.

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